Terms of Service

1. The agreement

These Terms of Service (the "Terms") are the agreement between you and Data Broker Remover, Inc. ("DBR", "we", "us") for the use of DBR Protection. By creating an account or otherwise using the service, you agree to these Terms and our Privacy Policy.

If you do not agree with any part of these Terms, do not use the service.

2. Eligibility

You must be at least 18 years old and a US resident to use Data Broker Remover. By using the service, you represent that both are true.

Each account covers one individual. DBR Protection is an individual plan.

3. Your account

Account security. You are responsible for keeping your login secure. Notify us immediately at security@databrokerremover.com if you suspect unauthorized access to your account.

One account per person. Do not share accounts.

4. What we provide

Free, always. Do-it-yourself opt-out links and applicable free government privacy options, such as California's DROP registry, are free and available whether or not you ever pay us.

DBR Protection. For the specific data brokers shown to you when you authorize a removal, we submit the removal or opt-out request on your behalf, including harder cases that many automated tools skip, such as CAPTCHAs and email-verification loops.

Out of scope. We do not work on court, arrest, warrant, inmate, or mugshot record sites. Those sites are excluded from our scope entirely.

Status you can check. Every request moves through up to three stages on its way to a confirmed submission: Scheduled (queued, nothing sent yet), Submitted (we sent the request, and can show you exactly what we sent), and Submission confirmed (the broker’s own system confirmed it received the request). Submission confirmed means the broker has your request. It is not a claim that your information was deleted, and it is not a claim that removal was verified.

Best effort. The service is provided on a best-effort basis. Some brokers refuse removal requests or place conditions on them; others re-list information after a successful removal. When we know a request was refused, we tell you why.

5. Authorization to act on your behalf

When you complete the authorization step, you sign, by typing your legal name, a specific and revocable grant of authority for DBR to submit removal and opt-out requests to the exact list of data brokers shown to you at signing. This is sometimes called acting as your authorized agent.

For most of those brokers, we submit your request the same way you would: through the broker's own removal or opt-out form, using only the information that form requires.

For a smaller set of brokers, the removal process is a formal request under a state privacy law, such as California's CCPA/CPRA, sent by email in your name. We currently support this email-based authorized-agent process only for California. We plan to expand it to other states as we complete legal review for each one; until a state is cleared, we do not send this kind of email on behalf of a resident of that state.

Revoking. You can revoke this authorization at any time from your account or by emailing privacy@databrokerremover.com. Revoking stops future submissions; a request we already sent to a broker cannot be recalled.

6. Pricing, billing, and refunds

Free, always. Do-it-yourself opt-out links and free government privacy options remain free whether or not you ever pay us.

DBR Protection, $29 a year. One plan, billed annually in advance through Stripe. The price is shown in US dollars at checkout.

Quarterly re-removal. As part of the paid plan, we resubmit your removal requests to your listed brokers on a quarterly schedule. This is a scheduled action we run each quarter, not a background process that runs on its own, and your information can reappear between cycles.

Auto-renewal. Your subscription renews automatically each year until you cancel. Cancel at any time from your account or by emailing billing@databrokerremover.com; your plan stays active through the end of the period you already paid for.

60-day money-back guarantee. If you are a new annual subscriber, you can request a full refund within 60 days of your purchase for any reason by emailing billing@databrokerremover.com.

7. Acceptable use

You agree not to:

• Submit personal information that is not yours, or that you do not have explicit authority to submit.
• Use the service to research, surveil, or harm another person.
• Attempt to scrape, reverse-engineer, or otherwise interfere with our infrastructure.
• Use automated tooling against our own service. You are welcome to use ours against data brokers; that is what you are paying for.
• Submit false or misleading information.
• Use the service in any way that violates applicable law.

8. Disclaimers and limitations

The service is provided "as is." We do not promise it will be uninterrupted or error-free, and we do not guarantee removal from any specific broker. Some brokers refuse removal requests, and others re-list information after a successful removal. We aim to tell you plainly what worked and what did not.

To the maximum extent the law allows, our total liability to you for any claim related to these Terms or your use of the service is limited to the amount you paid us in the 12 months before the claim, or $100, whichever is greater.

9. Termination

You can stop using the service at any time by cancelling your subscription or deleting your account. We may suspend or terminate your access if you violate these Terms, and we will tell you when practical.

Sections that are meant to survive termination do: Privacy, Disclaimers and limitations, Governing law, and the Authorization to act on your behalf for any request already in progress.

10. Changes to these terms

We will email account holders at least 30 days before any material change to these Terms. Continuing to use the service after the effective date means you accept the change.

11. Governing law and disputes

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. Any dispute that cannot be resolved through good-faith negotiation will be brought in the state or federal courts located in the Northern District of California, and you and DBR consent to personal jurisdiction there.

No class actions. Any dispute must be brought individually. Neither you nor DBR will bring a claim as part of a class, collective, or representative proceeding.

12. Contact

Legal:

legal@databrokerremover.com

Billing:

billing@databrokerremover.com

General:

hello@databrokerremover.com